Pillar 01 · Reviews

More 5-star reviews. Without the awkward ask.

Happy customers leave reviews when you ask at the right moment. Mitch does the asking, every time, so you never lose another one to a busy week.

The problem

Why this costs you jobs

You do great work. The customer is thrilled. Then you drive to the next job and forget to ask for the review. By the time you remember, the moment is gone.

Reviews are the single biggest lever on the Google map pack. The shop with more recent reviews wins the call. Most trades leave that lever untouched because asking face to face feels pushy and texting later never happens.

How Mitch handles it

What you actually get

Fires automatically after the job

Submit a completed job from the app and the review request goes out 24 to 72 hours later. No reminder, no list, no chasing.

One tap to a Google review

The customer gets a text and an email with a single link straight to your Google review box. No login hunt, no five-step funnel.

Catches the unhappy ones first

Optional routing sends a lukewarm response to you before it ever hits Google, so you can make it right.

Tracks who left one

See which jobs turned into reviews and which customers to nudge, without keeping a spreadsheet.

Where it fits

It runs off the Job Board

The review request is wired into the Job Board. The second you submit a finished job from your phone, the clock starts on the customer's review text. One action, two jobs done.

Plans

Which plans include this

  • Essentials
  • Growth
  • Pro

Included on every plan, starting with Essentials.

Review generation questions

Will it spam my customers?
No. One text and one email per job, sent once, a day or two after the work. If they leave a review, the follow-up stops.
Does it only do Google reviews?
Google is the default because it moves the map pack the most. The link can point wherever your reviews matter most for your trade and area.
What if a customer is unhappy?
Optional feedback routing catches a low response and sends it to you first, so you get a chance to fix it before it becomes a public review.

Hire Mitch. Start today.

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